As if the add-on fees to airfares aren't bad enough, now it appears that hotels are trying to get a piece of the action.
KSL Newsradio reports that hotels are increasingly adding on fees that were once provided at no-charge to hotel guests. These include fees for the fitness room, hospitality fees, maid service fees, early arrival fees, and increased fees for room service.
The fees are frequently disguised under the benign sounding "resort fee," with no break down provided. Guests have been complaining that these mandatory fees are not quoted, or even mentioned, at the time of booking.
The Marriott Hotel seems to be fighting the add-on trend, and has gone to an all-inclusive pricing structure. The fees may still be there, be sure to ask, but you at least know what the total price is right up front. No surprises at checkout.
The moral of story is: ask, ask, ask. And if you feel that you have not been adequately informed of the price of your room, ask for an adjustment on your bill. If the front desk personnel cannot waive the fees, ask to speak to the manager on duty. If that doesn't solve the problem, write to the general manager upon your return home.