Yu Hu Stewardess

Fasten Your Seatbelt, You Just Got an Oscar Nomination

2007-01-23T18:18:00.000-08:00

When I read about situations like this, it reminds me how much fun it can be to be a flight attendant.

2007

2007-01-02T12:24:00.001-08:00

Are you making any New Years resolutions?

Happy New Year

2007-01-01T09:46:00.000-08:00

Happy New Year!!!!!

Sober up, rest up, and get off of the couch today.

Out with the Old

2006-12-31T09:44:00.001-08:00

Time to sit down and write those resolutions tonight.

Before heading out for New Years Eve celebrating, that is.

Look at that Pink Plane

2006-10-11T20:52:00.000-07:00

Check out Delta's Pink Plane -- in honor of Breast Cancer Awareness Month.

Charges to Charge

2006-09-17T09:04:00.000-07:00

I came across this information a couple months ago, and forgot to post about it.

It seems that some of the international carriers intend to add on a service charge for passengers who choose to purchase tickets by using a credit card. Air France and KLM are apparently leading the way with this idea, and others are likely to follow right behind them.

So just how in the hell are you supposed to pay for your ticket?

You pay more if you need to actually talk to a person, so people are making travel plans online. If you're making travel plans online, you're going to need to use a credit card and pay more for that. Here's a happy note to all of this: no additional charge if you're doing a wire transfer. Whoopppeee!

Next concept is that the fees will only be added on to the rock bottom priced economy fares. OK, I guess those prices aren't so rock bottom after all.

Yes, I realize that credit card companies charge fees to the airlines for using that service. But when virtually every way a passenger has to pay for tickets comes with an extra charge, it seems like there's a very simple answer ----

Raise the price of the ticket to fairly reflect the cost! That let's everyone know right up front what travel is going to cost. Aren't you sick of finding a great price, only to have it become not so great after all the add-on fees are included?

But hey -- that's just me!

Via IAG

September 11th

2006-09-11T08:19:00.000-07:00

Let today be a day to remember, grieve, and heal.

What is There to Envy

2006-09-10T15:14:00.000-07:00

People have told me that they envy me my job, my sense of adventure, my willingness to try something new.

This little quiz sums it up quite nicely, what they really envy is my confidence. Being a Flight Attendant, and taking in stride the ups and downs of travel, really does take confidence.

What do people envy about you?

People Envy Your Confidence

You have the attitude and self esteem to take on anything. Failure is beyond not an option for you - it doesn't even cross your mind.
People envy your ability to take on any challenge ... and they're secretly afraid you think you're better than them. You don't. You're just sure of yourself.

What Do People Envy About You?

Bathroom Help When the Seatbelt Sign is On

2006-09-09T11:55:00.000-07:00

I don't know how I could have missed this report out of the Sidney Morning Herald last month.

A physiotherapist suggests that all women need to do to control their need to got to the lavatory is to vigorously scratch their leg:

"If you scratch or rub the back of your calf for a few moments, really
vigorously, you may interrupt the message from your bladder to your brain just
long enough for you to make it to the toilet."

This is something to keep in mind when the seatbelt sign is turned on.

Seen on Board

2006-09-05T18:04:00.000-07:00

T-shirt seen onboard (worn by a voluptuous young woman):

"Mature Audiences Only"

Honoring Comair

2006-08-28T08:36:00.000-07:00

Our job is always a little bit harder after a crash. Well, actually we don't call them crashes -- we call them incidents -- but you know what I mean.

Even though it may not be our airline, or even a city that we fly into, flight attendants have a sense of community with all those who do our job. What affects one, affects us all. It's a very tough day to be a flight attendant.

My tears, prayers, and good wishes go out to all the flight attendants at employees of Comair, as well as the family of those who perished in the crash.

Snakes on the Plane

2006-08-19T08:07:00.000-07:00

I've been hearing about this movie for what seems like forever, and it finally opened yesterday.

I haven't decided if I'm going to see it yet, so if you have, please post a comment about why I should or shouldn't go see it.

You Gotta Park Somewhere

2006-08-08T11:31:00.000-07:00

When I go to work, I have employer paid parking that I get to use. It cuts down on an otherwise HUGE expense.

Not everyone is that fortunate, so check out the new airport parking service. All the information you want in one location.

Butts on the Plane

2006-07-29T15:55:00.000-07:00

There are butts on my plane!

Not a commentary on the passengers, but on what they’re doing – smoking! Smint Air is stepping into the breach and offering smokers an option when it comes to travel.

Boy, I’d hate to work in that environment!

Air Gumbo

2006-07-10T15:33:00.000-07:00

Here's word of a new airline -- Air Gumbo.

Guess where they're flying out of? That's right -- New Orleans.

Via IAG

It's Normal to Take a Break

2006-07-01T10:46:00.000-07:00

I've had to take a bit of time away from the blog to take care of some personal business. I've missed you all, and want to thank all of you who took the time to drop me an email just to make sure that I'm okay.

I'M OKAY!

I understand that it's normal for people to take the occasional break from blogging. Good to know that I'm normal -- I guess. And just in case there was any doubt:

You Are 65% Normal

Otherwise known as the normal amount of normal
You're like most people most of the time
But you've got those quirks that make you endearing
You're unique, yes... but not frighteningly so!

How Normal Are You?

Affluent Flyers

2006-06-05T09:44:00.001-07:00

I'm struggling to make sense of a recent article that said inflight magazines are some of the best advertising buys to reach households with over $100,000 in annual income.

Only a handful of other publications can boast this income from their readers (Barron's, Wall Street Journal and The Economist).

It still continues to surprise me that people who have this kind of income can still have some of the poorest manners.

Once again Money does not equal Class!

Technorati Tags : airlines, flight+attendants, travel

Affluent Flyers

2006-06-05T09:44:00.000-07:00

I'm struggling to make sense of a recent article that said inflight magazines are some of the best advertising buys to reach households with over $100,000 in annual income.

Only a handful of other publications can boast this income from their readers (Barron's, Wall Street Journal and The Economist).

It still continues to surprise me that people who have this kind of income can still have some of the poorest manners.

Once again Money does not equal Class!

Technorati Tags : airlines, flight+attendants, travel

Clean, Crisp & Pressed

2006-05-29T17:44:00.000-07:00

Sometimes when I get home from a trip, I look at my crispy starched, formerly white shirts, and wonder just what happened.

Is it really possible for me to have that many cans of soda explode down the front of me? Did I spill that much stuff? Am I really that much of a slob?

Unfortunately, at 40,000 feet, spills are inevitable. It just goes with the job.

Fortunately, there are fabrics that are stain resistant, and treatments that can help repel stains.

Unfortunately, none of those have been incorporated into a uniform shirt or blouse.

Why is that?

Technorati Tags : flight+attendants

Holiday Weekend

2006-05-26T15:08:00.000-07:00

What are your plans for this weekend?

Traveling? Parties? Staying home?

I'm glad that I'm not flying, and can avoid all the craziness of the airport. I'll be busy at home with lots of invites for weekend parties.

How about you?

Technorati Tags : flight+attendants, travel

Are Air Marshals Really Anonymous? Do You Care?

2006-05-25T14:18:00.000-07:00

Apparently the air marshals out there are not as anonymous as people would like to think.

A report by the House Judiciary Committee cited several policies and practices which work at odds with the stated policy of the air marshals being undercover.

As a Flight Attendant, I see air marshals on a near daily basis, and, like many of my regular passengers, there are some I recognize by sight. But 9 times out of 10, even when I don't know them, I can pick them out in the boarding area. Perhaps this is what the Judiciary Committee is critical of. And they should be.

Some of the practices under critical review include:

Dress code: It is believed that the fairly strict and conservative dress code actually draws attention to the air marshals, rather than allowing them to blend in with other passengers. I'd say this one is probably an obvious issue -- after all, who dresses up to travel any more?!

Hotel: Evidently the marshals are required to stay at designated hotel, probably much in the same way that flight crews do, and are required to show their credentials at the front desk. I know how obvious we are in checking in, so I would imagine it is for the marshals as well. Nothing screams out "here I am" more than flashing credentials. (Well, maybe flashing a gun.) It's reported that one hotel (Sheraton Fort Lauderdale - Airport) even designated the air marshal service as the "company of the month" at their hotel. Oh yeah, that will guarantee anonymity.

Boarding: It's believed that the boarding process gives away the identify of the marshals. While I'm not in the boarding area to pay attention to this process, I'll grant that it may have validity.

I'm not entirely convinced that the success of the air marshal program depends on the marshals eing anonymous. But, if that's the stated policy, it's a good idea to have practices that support, rather than work against, it.

It will be interesting to see what Congress does with the report, and if any changes are made to the program.

Technorati Tags : airlines, flight+attendants

Theme Song

2006-05-24T14:02:00.000-07:00

There was some catchy music being played during the boarding process yesterday, and I can't seem to get it out of my mind. It's not even that interesting of a tune; it's just stuck on a continuous loop in my head.

I came across this fun little quiz while looking for something to replace the annoying song that I am unable to shake.

Your Theme Song is Beautiful Day by U2

"Sky falls, you feel like
It's a beautiful day
Don't let it get away"

You see the beauty in life, especially in ordinary everyday moments.
And if you're feeling down, even that seems a little beautiful too.

What's Your Theme Song?

Kaleidoscope World

2006-05-22T08:21:00.000-07:00

When I was a kid, I loved my kaleidoscope.

When I had to be quiet, or stay indoors, the colorful patterns would keep me entertained for hours. It was always by my side when I was sick, my mom knowing that it would give both of us a little relief.

I came across this website, where you can make your own online kaleidoscope. You can see my before picture and my kaleidoscope photo above.

Warning: It's a little addictive!

Jet Blue's Inflight Spa

2006-05-21T19:42:00.000-07:00

What's not to like about flying red-eyes when you're treated like this?

Jet Blue has started giving out red-eye flyer kits that contain spa items from Bliss Spa. Stuff in the kit includes, eye masks, earplugs, moisturizer, and lip balm, along with a promotional offer at the Bliss spas, located in New York City, London, and various W Hotels.

Also on the red-eye filghts, is Jet Blue's "Shut-Eye" service which features passenger access to a self-serve pantry filled with snacks and hot towels. Of course, I'm wondering what the Flight Attendants' responsibility is during these flights.

I can't wait to check this out!

Technorati Tags : flight+attendant, travel, Bliss, Jet+Blue

Laptop Battery

2006-05-21T19:29:00.000-07:00

I rarely travel without my laptop.

It keeps me connected with my work, my friends, and my family. It allows me to check on flights, trade my schedule around, and, of course, write for YuHu Stewardess.

I understand that some computer applications are a heavier drain on laptop batteries, so I try to minimize those when I can't get plugged in. But it still seems that I'm jumping from battery use to A/C adapter and back to battery use with no rhyme or reason. Now it seems that my battery just doesn't hold the juice like it used to.

I know that I should buy another battery, but so far, I've just not been able to justify the expense. So I was happy to read about how you can extend the life of your laptop battery by running it through a full discharge/charge cycle.

The way to do this is to let the battery run completely down until the laptop goes to sleep. Then plug it in and let it recharge completely. It is recommended that this be done once a month.

I ran it through the cycle this afternoon, and now I'll see how long it lasts. If you've tried this, I'd like to know if it really does extend the battery life.

Technorati Tags : travel, laptop, flight+attendant

Mandatory Retirement at Age 60

2006-05-19T09:50:00.000-07:00

One of the often debated issues in the airline business, is the mandatory retirement age (60) for pilots.

There are a variety of arguments on both sides, some more convincing than others.

Here's a nice discussion of the issue, written by a pilot, and also infused with a little bit of humor.

Where do I weigh in on this issue? When the mandatory medical exams are truly thorough exams, certifying the health of the captain, I'll discuss the subject further. Right now, there are too many ways around the medical certification for me to consider raising the age.

Let me know what you think.

Breaking Wind

2006-05-18T09:01:00.000-07:00

I've been seeing the Flat D Chair Pad all over this morning.

It's a charcoal activated chair pad that's designed to absorb the odors of. . . well, there is no real polite way to say this. . . flatulence.

There are some flights where Flight Attendant's should have this to hand out to some passengers.

Via Road Gladiator

Technorati Tags : travel, flight+attendants, airplanes

POLL RESULTS: United 93

2006-05-15T08:44:00.000-07:00

Here are the poll results from the question: Will you see the movie United 93.

Seen it already: 5%

Going to see it: 22%

No: 50%

Don't see any movies: 3%

Undecided: 20%

The "NO" vote overwhelmingly has it!

I'm still in the undecided category, although leaning toward a yes. Most likely, though, I'll wait to see it on DVD.

I'm Back!

2006-05-14T19:17:00.000-07:00

I've had a busy week or so, and have not been able to post. I'm back now, and have returned to the land of steady computer access.

Lots going on in the airline biz these days, so come back soon to catch up on everything!

Pilot Job Outsourced to U.S.

2006-05-09T09:26:00.000-07:00

Apparently someone is hiring pilots --- overseas airlines.

Foreign carriers are outsourcing flying jobs to U.S. pilots: China, India, and the Emirates have long been options. Emerging options include: Bolivia, Qatr, and Vietnam.

Compensation packages include salary, health care, housing alloance, retirement plans, and vacation. Many of the packages are more than what pilots have been making here at home.

In other parts of the world flight crews are still treated with respect.

Via Today in the Sky

Movie Review: United 93

2006-05-08T12:19:00.000-07:00

Here's a nice review of the movie United 93 written by a pilotat Blogging at FL250.

After reading it, I'm getting a little closer to making up my mind about whether I want to see the movie or not.

Technorati Tags : airlines, travel, flight+attendants

TSA Jokes replace Post Office Joke

2006-05-08T11:56:00.000-07:00

Did you hear the one about the TSA guy who. . . .

Apparently everone has a TSA airport story, and whether deserved or not, they have now become the new post office joke.

Do you have a favorite TSA joke?

Via Today in the Sky

Jet Blue Baggage Handlers Want to Unionize

2006-05-05T10:26:00.000-07:00

It looks like everything may not be rosy at Jet Blue, as word filters out that the baggage handles have filed a petition with the National Mediation Board to stage a union election. The certification process, which is the prelude to an election, will likely take at least a month.

The International Association of Machinists and Aerospace Workers union said that it was approach by the Jet Blue baggage handlers, in essence pointing out that this was an inside campaign and not an external organizing one.

Complaints seem to include: no paid sick leave, no paid vacation, no pension plan.

Jet Blue denies the claims, saying that all Jet Blue employees receive paid time off based on the numbers of years of employment. Since the company is fairly young, I think that it's safe to say, there's no one around with lots of time on the books. The company also claims that there is a company matching 401(k) and profit sharing plan.

As always, in these situations both sides are spinning the story to best suit their needs. The truth lies somewhere middle.

What this does indicate, however, is that Jet Blue will have to face the same labor issues that other carriers have been facing for years.

Stand by. I think these issues are just beginning.

Technorati Tags : travel, flight+attendant, airlines, Jet+Blue, unions

Happy Cinco de Mayo

2006-05-05T09:23:00.000-07:00

You Are a Strawberry Margarita

You're so sweet it's a little overwhelming, and people are a little afraid of corrupting you...
It's a little difficult to imagine you with a margarita. And you're truly a different person after you've kicked back a couple!

What Flavor Margarita Are You?

How's About This Ticket Pricing Decision?

2006-05-03T09:19:00.000-07:00

Anyone who is a regular reader here knows that I continue to shake my head over the lack of fiscal accountability in setting fares, and instead nickeling and diming passengers to death.

Many carriers have added a fuel surcharge fee, supposedly a temporary fee to help offset the high price of oil. Well excuse me! But haven't we had high oil prices for awhile now? (And yes, I realized what was once considered "high" is probably now seen as a bargain.) Do airline executives really think this is temporary?

Just raise the damn price folks! Let me know what it's really going to cost right up front. Don't tease me with those bargain fares, and then jack up the price with add-on fees.

Call me crazy, if you must, but is there anyone who thinks this is a good business decision:

According to Terry Trippler of Cheapseats, it now costs $103,400 to fuel up a Boeing 747-400 for a flight to Asia. That costs represents an increase in over $48,000 from two years ago. If you factor that out for a FULL aircraft (408 seats typically, depending on precise configuration), the fuel alone averages out to $253 per person, one-way.

Then, of course, there are other costs: labor, gate charges, executive and administrative costs for running the company, and oh yeah, the aircraft costs itself.

Mr. Trlippler had recently paid $227, one-way, not including taxes, for a Northwest flight from Detroit to Tokyo. Not even enough to pay for the fuel!!!

Is it any wonder Northwewst is in Bankruptcy?

Is it any wonder why the entire industry is generally in the toilet?

PUHLEEZE -- when are people going to get realistic about what it costs to fly?

Via The Airline Hub

Technorati Tags : airlines, flight+attendants, travel

Advertising on Airplane

2006-05-02T15:13:00.000-07:00

Always looking for a way to make a buck, Brazilian airline TAM has started selling advertising on the tray tables. In Europe, it's reported that carriers sell a variety of onboard advertising as well.

I guess if it works in subways, on buses, taxi cabs, etc., it could work on an airplane.

I just shudder to think where it could lead, though.

Via Jaunted

Snoop Dogg & British Airways

2006-05-01T13:03:00.000-07:00

People try to sneak into first class all the time. There are a few different approaches:

The "do you know who I am approach" in which the individual tries to impress the flight attendant with how important they are in the hopes of getting into first class. Success rating: 1.

The "special needs" approach in which the passenger asserts some special needs (whether real, or imaginary) and needs a little extra room or space. Success rating: 4.

The "bribery" approach where the passenger brings goodies to the flight attendants. Dven if there is no room in first class, this technique will likely get you a free drink. Success rating: 10.

And now, from London, we have a new technique: storming the VIP Lounge. This technique just isn't going to meet with much success, as evidenced by the Snoop Dogg/British Airways debacle.

Three of the traveling group had first class tickets, but apparently felt that the remaining members of the group should join them in the VIP lounge. While we must always be a little leery of celebrity gossip details, it appears that this much is known:

Snoop Dogg and his entourage have been banned for life from British Airways.
Seven police officers were injured in the fray.
Snoop Dogg, along with five others, were arrested.
There was alcohol involved.

Say no more.

Technorati Tags : travel, flight+attendants, London, British+Airways, Snoop+Dogg, airlines

Baking Cookies

2006-04-30T14:04:00.000-07:00

Today's been a lazy, relaxing Sunday.

After checking out this little quiz, I got the sudden urge bake cookies. Not fortune cookies, though. I went with some shortbread cookies.

You Are a Fortune Cookie

You're a rather normal person, except that you have extraordinary luck in life.
People want to be around you (even when they're a little sick of you), in hopes of being lucky too!

What Kind of Cookie Are You?

Judge Rules That Comair Did Not Bargain in Good Faith

2006-04-29T16:18:00.000-07:00

Get your ass back to the bargaining table!

Well, that's not exactly how the bankruptcy court judge put it, but that's certainly what he meant in rejecting a motion by regional airline Comair, a Delta commuter, to void its contract with its flight attendants union. Both sides were ordered back to the table to resume negotiations.

In his ruling, Judge Hardin rules that Comair did not bargain in good faith as required by law. The Company had made a demand for concessions from the flight attendants and said that the amount was "non-negotiable." Negotiations require give and take on both sides.

Comair's President, Fred Buttrell, was quick to put the company propaganda machine into work, blaming the failure of the flight attendants to accept the demanded concessions, and claiming that the company's restructuring plan was now likely to fail.

Yes, let's blame the flight attendants for the potential demise of the company. Because otherwise, they'd have to look inward and managements and their own decisions.

I don't think we've heard the end of this yet, so stand by.

Technorati Tags : airlines, Comair, travel, flight+attendants

New Poll: Will You Go to See United 93

2006-04-29T11:56:00.000-07:00

Opinions seems to be all over the board on this question, so now it's time to find out what you think.

Take the poll at left.

100 Top Hotel Restaurants

2006-04-27T20:44:00.000-07:00

USA Today brings us this fabulous list of the Top 100 Hotel Restaurants.

Let me assure you, these are not any of my layover hotels!

I'd love to hear from anyone who has sampled any of these.

Via: Flyaway Cafe

Mumps Outbreak From Sick Travelers

2006-04-24T20:25:00.000-07:00

The other day when I was flying, a passenger was denied boarding because they were ill.

I don't know all the specifics of the passenger's symptoms, as it happened on the ground, all I know is that there were lots of people grumbling that an airline shouldn't be able to decide someone is too sick to travel. After all, the passenger just wanted to get home.

Flying a bunch of people around in a long metal tube involves some issues of public health.

And if you don't think so, consider that passengers infected with the mumps caused the disease to spread to epidemic proportions in seven miswestern states. People were exposed in the airport as well as on the plane.

To date, over 600 suspected cases of mumps have been reported in Iowa , Nebraska, Kansas, Illinois, Missouri, Wisconsin, and Minnesota.

The incubation period for months is two to three weeks, so it's entirely possible we will see more cases of the disease appearing in the next week.

Remember -- if you're sick, do yourself and everyone, else a favor -- don't fly!

Via Chicago News Tribune

Technorati Tags : airlines, flight+attendants, travel

You're Hexed!

2006-04-24T19:10:00.000-07:00

In keeping with the continuing theme of bad passenger behavior, The Rocky Mountain News reports that a passenger recently put a hex on a Delta flight between Las Vegas and New York.

The 50 year old woman was allegedly observed drinking from a personal bottle of wine while the aircraft was taxiing for take off in Las Vegas. The Flight Attendant took away the bottle, and the woman's behavior proceeded to escalate in inappropriatenes. It's reported that she sang, chanted, and proceeded to put a hex on all of the passengers at the plane saying that the plane was going to crash, and everyone was going to die,

When Flight Attendants tried to approach her to calm down, she slapped one of them, and continued with her erratic behavior.

The flight made an unschedule landing in Denver, where the passenger was removed and arrested. She was charged with interfering with a crew member, a federal offense. No information is available as to whether she hexed the arresting officers.

This stuff really happens, people. We couldn't make this up.

Via The Travel Bloggers

Technorati Tags : airlines, travel, flight+attendants

Supermodel vs. Flight Attendant

2006-04-22T08:14:00.000-07:00

Say it isn't so!

A Supermodel assaulting a Flight Attendant? Sounds like something out of a very bad "B" movie, but that is among the charges levied against former Sports Illustrated swimsuit model, May Anderson.

Ms May was on a Martinair flight from Amsterdam to Miami this past week, and it is alleged that she was disruptive throughout the flight, eventually assaulting a Flight Attendant. It is reported that her unruly behavior did not stop when she was met by police in Miami.

She was arrested for battery, resisting arrest, and disorderly intoxication.

Anyone surprised about that last one?

Technorati Tags : airlines, travel, flight+attendants

Earth Day

2006-04-22T07:44:00.000-07:00

In honor of Earth Day ---

You Are a Yellow Flower

A yellow flower tends to represent joy, friendship, and playfulness.

At times, you are childlike, as a buttercup is.

And at other times, you are fickle, like a dahlia.

And more than you wish, you tend to feel bittersweet, like a marigold.

What Color Flower Are You?

NWA Airlines Re-Thought the $15 Premium Seat Fee

2006-04-21T18:56:00.000-07:00

Here's a shocker!

Northwest Airlines has reconsidered its policy to charge an additional $15 to reserve an exit row or aisle seat.

Turns out that this policy angered NWA frequent flyers who were incensed over this most recent attempt to nickel and dime the most loyal customers.

The "modified" policy now allow elite members to reserve a premium seat, at no extra charge, 24 hours prior to scheduled departure. That's the same time they go on sale to everyone else, so it doesn't really sound like much of advantage to me.

Elite members can reserve a seat in the first few rows of the coach cabin up to 90 days prior to scheduled departure. Evidently these are seen as "desirable" seats, but not "premium" ones.

Whew -- glad we got that straight!.

Technorati Tags : airlines, travel, flight+attendant

More on Ice Cream

2006-04-20T18:33:00.000-07:00

Lately, I've been a big cookie dough ice cream fan.

But here -- brought to you by Ben & Jerry's is an opportunity to design your very own flavor of ice cream.

You can even enter your flavor in a contest there.

My creation: Blackberry Honey Nut. Vanilla and Sweet Cream ice cream, with Cashews and Fudge Chunks and Blackberry and Honey Swirls.

Anyone for a dish?Technorati Tags : flight+attendant, ice+cream

We All Scream for Ice Cream

2006-04-20T11:51:00.000-07:00

In a delayed celebration of Earth Day, and as a 28 year anniversary gift to its customers, Ben & Jerry's will be giving away free ice cream cones.

Not all loations will be participating, so check it out here.

Technorati Tags : flight+attendants, travel, ice+cream

Taps is playing for Hooters Air

2006-04-19T14:26:00.000-07:00

Taps is playing for Hooters Air.

Yes, the tacky airlines is done, flying its last regularly scheduled commercial flight on Monday.

There go all the opportunity for cheap Hooter jokes.

Via USA Today in the Sky

Technorati Tags : airlines, travel, flight+attendant

Sick & Tired

2006-04-17T12:36:00.000-07:00

Sometimes I feel like I am just sick and tired of my job. Turns out there may be some basis in fact, not just in my mind, for feeling this way.

According to an article in the Sidney Morning Herald, Flight Attendants are just one of several occupations cited for being at risk of seriously harming their health by a forced on-the-job friendliness and politeness.

Frankfurt (Germany) University researchers say that Flight Attendants, along with sales personnel, call center operators, wait staff, and others who have contact with the public for extended period of times, are at risk of seriously harming their health. Potential problems stemming from this faux friendliness is depression, stress, lowering of the immune system, and susceptibility to more serious ailments.

Professor Zapf of the university says:

"We are all able to rein in our emotions," he said. "It becomes difficult when you have to do this over a protracted period as cabin attendants are forced to on long-haul flights. "These people need space away from the passengers where they can be on their own and let their feelings run free. We have to get away from the 'customer is king' attitude and show more respect to those working in the service industries,"

I wonder when we’ll see this study cited as a defense in Flight Attendant discipline cases.

Easter Candy

2006-04-16T05:18:00.000-07:00

Cadbury Creme Egg

You're the type that stole little brother's easter basket so that you could have MORE CANDY!

What Easter Candy Are You?

Window or Aisle?

2006-04-15T08:08:00.000-07:00

Q:  I know that middle seat is the worst, but which is the best – window or aisle?

This is one of those questions that everyone answers differently.  It’s all about personal preference.

I prefer an aisle.  It’s hard for me to sit still for any length of time, and an aisle seat allows me to easily get up without disturbing anyone.  Some people choose a window seat specifically to avoid people like me who have the need to get up frequently.

If you are seated by the window, you will not be disturbed by anyone getting up during the flight.  This means that you can sleep without interruption, or work without the constant demand to pick up your laptop to let someone out into the aisle.  Of course, if you get up, you will need to disturb those next to you to do so.

Another reason you may want to choose a window seat is if you’d like to sleep.  It’s much easier to lean against the side of the plane to catch a few minutes of shut-eye than it is to sleep upright, or run the risk of leaning against the person seated next to you.

If you are traveling with a child in a car seat, the car seat is going to need to be in a window seat.  Plan accordingly.

Wake Up Call

2006-04-14T15:12:00.000-07:00

One of the worst things that can happen on a layover is a problem with your wake-up call.

It happens to everyone, at one time or another, but a really early wake-up makes me put into place a system of backups without rival:

Step 1: I leave a wakeup request with the hotel.

Step 2: I set the alarm on the alarm clock in the room, or on the television if it has an alarm system.

Step 3: I set the alarm on my personal travel clock.

Step 4: I set a wakeup alarm on my cell phone, with the ring tone volume turned to high.

And if, after all of that, I still oversleep, my appearance standards at work that day will just not be up to the usual. Oh well!

ALPA & Delta Reach Tentative Agreement

2006-04-14T09:57:00.000-07:00

Watching the news this morning and caught a breaking bulletin that the pilots union (ALPA) and Delta Airlines have reached a tentative agreement.

The agreement is subject to the ratification process, and details are not being released at this time.

Once the ratification process is underway, details will be released to union members, and I would expect some details to lead their way into the media.

For now, a strike has been averted.

Airline Humor

2006-04-13T17:42:00.000-07:00

The Old Man is Snoring

2006-04-13T15:12:00.000-07:00

I had a difficult request from a passenger the other day.

It was an early morning flight, and the man seated behind her had fallen back to sleep.  How did she know he was asleep?  Because his snores could be heard throughout the entire cabin!

She asked me if I could make him stop.

I tired a few of the old stand by tricks:  walking by and gently bumping into him, asking if anyone in his row wanted anything, suggesting that she recline her seat back, and I even tried leaning across him.  Nothing worked.  So I put my hand on him arm, and spoke directly to him, “ Sir?  Sir?”  Still nothing.

The passenger grew more and more agitated.  She wanted him to stop.  Hell, the whole cabin did.  But nothing seemed to work, and she just huffed at me, turned away, and yelled at me for not doing my job.

I would never shake someone who was asleep for fear that they could wake up startled, and potentially aggressive.  I’m guessing that on a few occasions someone has rolled over in bed and kicked him to get him to stop.

But short of that, what more could I do?

Getting the Point -- 600,000 of Them

2006-04-10T19:27:00.000-07:00

You gotta love it when there are ways to get some "points" for your frequent flyer/guest program without flying/spending the night.

Well, Starwood Preferred Guest program is tempting you to fill out a brief survey with the possibility of winning 600,000 points.

That's one helluva lot of points. You might fill it out. I did.

Via The Lobby

Isl Jet Blue Singing the Blues?

2006-04-10T13:00:00.000-07:00

One of the best things about the airline industry is that everyone has an opinion. From airline management and employees, to industry analysts, to venture capitalists and other money people, to passengers and even to strangers. Everyone has an opinion about what needs to be done to fix the current state of the industry.

For the last couple of years, Jet Blue has been touted as the "model" for how an airline should be run. Before that, it was Southwest Airlines. And for those who've been around the industry for awhile, you can probably remember when the airline darling was People's Express.

The problem with being at the top of the heap, is that everyone is gunning for you. It reminds me of the old rental car campaign that Avis had where it talked about being in direct competition with Hertz (who bills itself as Number #1): "We're number two, so we try harder."

No doubt about it -- 2005 was a pretty good year for Jet Blue. Good numbers (except for being last in on-time ratings), happy employees, good customer service, low prices, and great press. All that, and making money, too. Things that the rest of the airlines didn't quite seem able to master.

Now, however, it appears that investment analysts are predicting that Jet Blue will just be one of the rest of 'em for 2006. Citing an aggressive expansion plan that worked well in the early years, but now is running into the same issues as all the other carriers -- high fuel prices and fierce competition -- coupled with some poor choices about choosing new markets (17 of 20 new markets have been unprofitable).

How the company weathers the turbulent times remains to be seen, but even Jet Blue executives acknowledge that 2006 will likely be an unprofitable year for them. The company posted the first quarterly loss in last year's 4th quarter, fuel costs and increased maintenance costs were two reasons cited for the loss, and this year is not off to a banner start either.

All this gloom and doom talk may not seem significant to Jet Blue customers, although ticket prices have risen, but it has had greater impact on Wall Street and investors.

I'm sure the company will make some course corrections, and, in fact, some have already been made. It will be fun to look back a year from now and see if Jet Blue is the same company as we know it today.

And, because everyone has a prediction, here's mine: Jet Blue will be around a year from now, and they will have expanded their route structure -- although not without some missteps along the way. They will not be showing a profit in 2006, ticket prices will rise, employee satisfaction will drop, and they will be cursing the same fates as the rest of the industry. Whether the company is around two years from now will depend on how they step up to the plate to meet these challenges.

Technorati Tags : travel, flight+attendants, Jet+Blue, airlines

All Work and No Play

2006-04-09T21:14:00.000-07:00

It's the end of a weekend, and one thing has become obvious to meet -- I spent most of it working.

Since all work. and no play, makes YuHu a dull girl, I have plans to have less work and more play this coming week.

This evening I've playing with the Personal Tartan Generator. I've spent quite a few hours trying out different colors, thread counts and pattern combinations. Here's my latest masterpiece, and one that I've made into my computer wallpaper:

Airline Ratings

2006-04-06T16:41:00.000-07:00

The new airline ratings are out. Previous year rating is in parenthesis.

1. JetBlue (1)
2. AirTran (2)
3. Independence Air
4. Southwest (3)
5. United (4)
6. America West (6)
7. Northwest (7)
8. Continental (9)
9. Alaska Air (5)
10. American (8)
11. ATA (10)
12. Delta (11)
13. SkyWest (14)
14. American Eagle (13)
15. US Airways (12)
16. Comair (15)
17. Atlantic Southeast (16)

Via: Flyaway Cafe

Technorati Tags : airlines , flight+attendant , travel

Travel Lighter With Disposal Underwear

2006-04-04T10:20:00.000-07:00

I consider myself relatively expert at packing.

Even experts stay on the lookout for ways to improve, however, so when I read about disposal underwear on Her Accessories, it was worth a second look.

Once I got past the eeeeeeeew factor, I realized how Tagalongs might make sense for the traveler. It's a way to guarantee that you will be taking home less than you started out with, making room for those purchases along the way.

Tagalongs come in two styles, bikini and thong, and have an assortment of colors. They come in 2-packs and 5-packs, with each panty individually wrapped, and are priced moderately enough to make it a realistic option. The only retail location that I could find was at Wal-Mart in Canada, so if anyone else has seen them elsewhere, give a shout out.

Technorati Tags : travel, flight+attendant

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Link Update

2006-04-02T09:21:00.000-07:00

I've done some updating on my favorite links in the sidebar. Please take a look and see if there's something that catching your eye, and visit some of my blogging friends.

I Belong in Amsterdam

2006-04-02T07:46:00.000-07:00

But I'm not. I'm at home.

Where do you belong?

You Belong in Amsterdam

A little old fashioned, a little modern - you're the best of both worlds. And so is Amsterdam.
Whether you want to be a squatter graffiti artist or a great novelist, Amsterdam has all that you want in Europe (in one small city).

What European City Do You Belong In?

"Bull Durham"

2006-03-29T12:55:00.000-08:00

Sometimes things catch my eye that have very little, if anything, to do with travel. The Internet Movie Script Database is one of them.

I thought I'd browse around the site looking for some of my favorite travel movies, but then I got sidetracked looking up some of the all-time great movie lines and scenes.

Like the monologue of Crash Davis (played by actor Kevin Costner) in the movie, "Bull Durham."

Crash: After 12 years in the minor leagues, I don't tryout. Besides -- I don't believe in Quantum Physics when it comes to matters of the heart. . . or loins.

Annie (played by Susan Sarandon): (challenging him) What do you believe in?

Crash: (with passion) I believe in the soul, the cock, the pussy, the small of a woman's back, the hanging curve ball, high fiber, good scotch, long foreplay, show tunes, and that the Novels of Thomas Pynchon are self-indulgent, overrated crap.

Crash: (continuing) I believe that Lee Harvey Oswald acted alone, I believe that there oughtta be a constitutional amendment outlawing astro-turf and the designated hitter, I believe in the "sweet spot," voting every election, soft core pornography, chocolate chip cookies, opening your presents on Christmas morning rather than Christmas Eve, and I believe in long, slow, deep, soft, wet kisses that last for 7 days.

Annie (And every other woman in the theater, I might add): Oh my. . . .

Nothing to do with travel --- except that there is an airport in Raleigh Durham. Next time I'll keep looking for travel movies.

Technorati Tags : travel, movies

Paper Dolls

2006-03-28T20:07:00.000-08:00

Some days you just want to find something to waste your time. Er, I mean, something that will tax the creative side of your mind.

I was thrilled to find Paper Doll Heaven, a site that allows you to choose among a variety of celebrities and then dress them up. Just like playing with paper dolls when I was a kid. Except with celebrities. And except for the cooler clothes.

Hey Tray. see how long you can spend here.

Hotels Join Airlines in Adding on Fees

2006-03-28T07:58:00.000-08:00

As if the add-on fees to airfares aren't bad enough, now it appears that hotels are trying to get a piece of the action.

KSL Newsradio reports that hotels are increasingly adding on fees that were once provided at no-charge to hotel guests. These include fees for the fitness room, hospitality fees, maid service fees, early arrival fees, and increased fees for room service.

The fees are frequently disguised under the benign sounding "resort fee," with no break down provided. Guests have been complaining that these mandatory fees are not quoted, or even mentioned, at the time of booking.

The Marriott Hotel seems to be fighting the add-on trend, and has gone to an all-inclusive pricing structure. The fees may still be there, be sure to ask, but you at least know what the total price is right up front. No surprises at checkout.

The moral of story is: ask, ask, ask. And if you feel that you have not been adequately informed of the price of your room, ask for an adjustment on your bill. If the front desk personnel cannot waive the fees, ask to speak to the manager on duty. If that doesn't solve the problem, write to the general manager upon your return home.

Via Hotel Hotsheet and Hotel Chatter

Poll Results: Cell Phone Use

2006-03-27T17:16:00.000-08:00

The numbers were overwhelmingly against cell phone use on the phone.

No: 68%

Maybe (with restrictions): 17%

Yes: 10%

I Don't Care: 5%

Seen Onboard

2006-03-26T21:13:00.000-08:00

I saw the following t-shirt onboard the other day:

"I see dumb people."

I thought about having a bunch made for my crew members ---

"I serve dumb people."

You just gotta keep your sense of humor about this job.

Technorati Tags : flight+attendants, travel

Airlines are Hiring

2006-03-26T16:13:00.000-08:00

Despite some pretty economically troubled times, it appears that employment prospects for airline workers are the best they've been in post 9-11 era.

It's a little too soon for a full scale celebration, as there are still plenty out-of-work former airlines employees, and the increase in jobs will certainly not pick up all the slack. Additionally, the salary scales have been slashed and burned, meaning the jobs that are available will be at greatly reduced salaries.

You need a score card to keep track of which airlines are hiring and which are laying off workers. Although it's hard to get an accurate assessment, if you're looking to join the airline industry, this may be a good time to do so.

Technorati Tags : aviation, airlines, travel, flight+attendants

To Retire or Not to Retire

2006-03-26T08:14:00.000-08:00

In the U.S., pilots have mandatory retirement at age 60. There is no mandatory retirement age for Flight Attendants.

Although there has much discussion about changing the retirement age, so far it remains. When the topic comes up, the debate focuses on safety issues, and how the age of pilots factors into that equation. More and more pilots are supporting extending the retirement age, in large part to recent decimation of their pension funds. Simply put, many pilots now find themselves financially unable to retire at age 60, and are looking for another few years of flying and earning to get there.

Last week, British Airways announced it's intention to increase the retirement age for its pilots and Flight Attendants. B.A. crews have reacted dramatically at this news, and have announced that will take industrial action in retaliation to the company's unilateral decision. Seems they have a different view of extending the retirement age than their U.S. counterparts.

Regardless of where you stand on this issue, caution would be advised if you are planning on flying British Airways.

Via IAG Blog

Who is Your Twin?

2006-03-23T13:15:00.000-08:00

Everyone has a twin somewhere. I've never seen mine, but I know she's out there.

A friend forwarded this website that does a face recognition scan. You upload a photo and then the site analyzes your face. After this analysis, it compares your facial structure to a celebrity data bank of about 3,200 people. While it seems to analyze just your facial structure, there does seem to be some emphasis on how your hair frames your face and whether or not you are wearing glasses.

I put a recent head shot through the process, and I match with Debra Winger (76%) and Holly Hunter (72%).

More on Northwest's $15 Comfort Fee

2006-03-21T16:16:00.000-08:00

A week ago, Northwest Airlines began charging a $15 premium for coach class aisle and exit row seats, trying to squeeze a little extra money from passengers who are willing to pay extra for some perceived comfort.

Although the company has not been forthcoming with any figures, it claims that sales of these seats are exceeding expectation.

Business travelers are incensed at this "comfort" fee, claiming that it merely charges more for the seats without enhancing the "comfort" value at all. One more example of what was once free, now is not.

Frequent flyers continue to bemoan the loss of perks that they received as a result of their loyalty to Northwest, as these seats were generally reserved for elite members of the program. What once was free, now is not.

Northwest, still struggling in bankruptcy, had not said whether this test program will be made permanent, deferring the decision once more customer feedback is received. According to an article in the Washington Post, Northwest should be hearing it loud and clear. Now, they just have to listen.

How many times do I need to say it:

Just raise the ticket prices and few bucks a piece and stop these ridiculous little add-on charges!

Tall Enough

2006-03-21T07:14:00.000-08:00

Most U.S. airlines have done away with a minimum height requirement to be hired as a Flight Attendant. Instead, they rely on the catchall concept that you need to be tall enough to do the job, which will include opening and closing overhead bins in the cabin and storage compartments in the galley.

I’ve always wanted to be tall, but I’m just pretty average. According to Tall or Not, I’m the same the same height (5’6”) as: Bridget Fonda, Twiggy, Teri Hatcher, Winston Churchill, Spike Lee, and James Cagney.

Via Jack and Hill.

At Least You Can Dream

2006-03-20T15:23:00.000-08:00

Travel is in my blood. And so it is for lots of other people. When we're stuck on the ground to long, we start to get a little cranky. We long for a new adventure, a new place, new people.

But sometimes, things get in the way. Schedules don't cooperate. Finances won't stretch as far as we would like. Other people and their needs and preferences must be taken into account.

When that happens, what's a travel lover to do?

Try downloading this screen saver. Then look at your computer desktop and pretend that you are looking at the current view outside the airplane window that is whisking you away to your dream destination. (FREE download here.)

Technorati Tags : travel, flight+attendant, aviation

Update: Inflight Cell Phone Use

2006-03-20T14:06:00.000-08:00

Today in the Sky has provided an update on the topic of potential inflight cell phone usage.

Passengers are overwhelmingly said NO to inflight use in a USA Today poll. So, writer Ben Mutzabaugh took the idea a step further and asked the airlines themselves what they plan to do. His article today lists responses from most of the major airlines, including my carrier, so you can scroll through and see what your favorite plans to do.

One lesson learned from these responses is that the airlines are at least saying that they will be listening to their passengers to see what they want. Whether they do what passengers want, or whether they go where they think the money will be, remains to be seen.

I think it's time to start letting the airlines know what you think.

Technorati Tags : travel, flight+attendant, aviation, airlines

Poll: Inflight Cell Phone Use

2006-03-19T15:05:00.000-08:00

The FAA, and individual airlines, are considering allowing cell phone use once the flight is air born. Regulations would still prohibit use below 10,000 feet, the time when personal electronic devices would most likely be able to cause interference with aircraft navigation aids.

What do you think of this idea? Would you use your cell phone in flight? Would you want to sit next to someone who was on their phone? Vote in the new poll, and leave your comments here.

Technorati Tags : airlines, travel, aviation, flight+attendant

Cross Check Secret Code

2006-03-19T13:42:00.000-08:00

Here's a question that I'm frequently asked:

I have a question that's been bugging me for a while now. When boarding and deplaning, I always here this "secret code" the cabin crew says on the PA. Cross-check and report. 1R1R, 1L1R, etc.

Maybe your airline says different things, I just happened to remember what was said on my last flight (US Airways). I would be really grateful if you could clarify this mystery for me (or at least give me some hints if it's a professional secret) =)

This really isn't a secret code designed to keep passengers in the dark. It's a shorthand way for crew members to advise other crew members that the door for which they have responsibility has been armed or disarmed. What this means is that the emergency evacuation slide at their door has been engaged or disengaged and it is safe to push back for take off or open the door for deplaning. Different airlines have different phrases for what is said, but it's all communicating the same information.

Glad I could de-mystify the "secet code." I only wish that it was something more interesting.

Technorati Tags : airlines, travel, flight+attendant

This Charge Isn't Going to Fly

2006-03-19T12:59:00.000-08:00

FINALLY! A fee that's not going to fly!

American Eagle Airlines, a regional carrier for American Airlines, says that it has given up on its idea to charge passengers for soft drinks on its flights.

American explained and defended its idea by pointing out that low-cost European airlines routinely charge for beverages and food onboard, and by comparing the airline industry to a movie theater that makes a goodly profit on selling food and beverages.

Neither argument appears to be flying with passengers who didn't buy into the concept.

American isn't giving up, though, and still plans to sell packages of cashews for $1 and pillow & blanket sets for $5.

Via The Airline Hub

Technorati Tags : travel, aviation, flight+attendant, airlines

Happy Saint Patrick's Day

2006-03-17T04:33:00.000-08:00

Irish Coffee. Green Beer. Kissing the Blarney Stone. Looking for a four-leaf clover. Wearing of the green.

Everyone's a little Irish on Saint Patrick's Day.

You Are Emerald Green

Deep and mysterious, it often seems like no one truly gets you.
Inside, you are very emotional and moody - though you don't let it show.
People usually have a strong reaction to you... profound love or deep hate.
But you can even get those who hate you to come around. There's something naturally harmonious about you.

What Color Green Are You?

Leg Room Fee

2006-03-14T09:04:00.000-08:00

Just in case you're still not sure about the advisability of one-price fare quoting, here's a new fee looming on the horizon: Leg-Room Fee.

That's right, Northwest Airlines is testing the waters to see if passengers would be willing to pay $15 more per ticket for a seat with additional leg room. My first thought was why not charge $15 more and give everyone more leg room, but I realize that there are those travelers who would miss cramped accommodations.

These hidden fees are becoming more and more ridiculous. What's next? A fresh air fee?

It's long past time to resolve the dilemma of ticket pricing.

Via The Travel Bloggers

Technorati Tags : travel, airlines, aviation, flight+attendants

Rising Ticket Costs

2006-03-14T08:25:00.000-08:00

The fees they are a-rising! Is anyone surprised? How long can this insanity continue?

Southwest has decided to add a surcharge to their ticket price to cover the increased costs of fuel (or in recognition that their fuel hedging is nearly gone). This fuel surcharge is based on the mileage of the flight. Makes sense -- longer flight, more fuel. However, it is also based upon when you buy your ticket. I'm scratching my head here trying to think what that has to do with fuel. Maybe it's not so much of a "fuel" surcharge as simply a fare (fair?) increase to cover the cost of doing business in a reasonable manner. Other airlines have appeared to match this fare increase.

The Travel Bloggers, in reporting on fare trends, says:

When an airline does not charge enough for their tickets to cover the cost of doing business, they are essentially saying to their shareholders, you will subsidize the traveler out of your pocket so we can maintain market share. This is not that bad in the short term, but in the long term it is a terrible way to run a business.

And that is why the airlines are in the plight they are in now. If the airlines are smart, they will add another surcharge in the next month or two and make sure they are profitable and viable, as opposed to being stuck in a death spiral for market share.

As I added to the comments at that site, and as I've said here many times: When an airline does not charge enough for their tickets to cover the cost of doing business, they are essentially saying to their employees you will take paycuts to subsidize the traveler out of your pocket so we can maintain market share. And that's bad for business in both the short and long run.

Technorati Tags : travel, airlines, aviation, flight+attendants

Bottom Line: What's it Going to Cost Me?

2006-03-13T15:30:00.000-08:00

The price of a ticket just isn't what it used to be.

Oh sure, there's the base fare, which is always very low. That's the price that we see advertised; the price that gets everyone excited about traveling. It's what makes the trip that we are contemplating sound affordable.

But then you have to add to that base fare the various taxes (local, state, federal) and fees (airport fees, fuel surcharges, security fees, etc.) and before you know it, the price of the ticket can nearly double.

I've long been a proponent of one-price shopping when it comes to airline tickets. The price you are quoted for your ticket should include ALL charges that you will have to pay. NO hidden add ons. NO surprises.

Apparently I'm not alone in this belief, as the DOT's recent proposal to keep base fare lows, but then allow the airline to tack on additional fees, is being met with opposition in the U.S. Senate.

Does anyone really care what the base price is? Isn't what's really important the total that you are going to have to pay for your travel?

If you're of the same mind as I am (that allowing an artificially low advertising fare, when the reality, after all the fees are tacked on, is substantially quite higher) is deceptive, as well as ridiculous, consider writing your Senator or Representative to express your opinion. Tell then you want your fees up front, not hidden. As soon as I finish this post, that's exactly what I'll be doing.

Via Upgrade: Travel Better

Technorati Tags : travel, airlines, flight+attendants

Poll Results: Lost Bags

2006-03-12T20:24:00.000-08:00

Result of the lost baggage poll show that 62% of you have had bags go missing, courtesy of the airlines.

Technorati Tags : travel, airlines, flight+attendant

Art is All Around Us

2006-03-10T12:38:00.000-08:00

On a recent layover in Los Angeles, I had an opportunity to visit the Getty Museum. It wasn't my first visit to the museum, but it was my first in a quite some time. Returning for a visit reminded me how much I have always enjoyed the place.

The Museum is laid out with buildings surrounding by beautiful grounds. It is as peaceful sitting outside for a bit of fresh air (or lunch) as it is strolling through the various exhibits. And it's free! The current exhibit is a Degas.

After viewing so much great art, I came across this little quiz: Which artist would paint your portrait? I'm not a big Dali fan, but perhaps I should check him out a little more thoroughly.

Who should paint your portrait?

Who Should Paint You: Salvador Dali

You're a complex, intense creature who displays many layers.

There's no way a traditional portrait could ever capture you!

What Artist Should Paint Your Portrait?

Airline Computerization

2006-03-09T12:51:00.000-08:00

Most aspects of the airline industry have been computerized. However, whether it's the passenger experience, or the employee one, it can be frustrating when glitches occur.

As an employee, we rely on the computer systems to submit our bids (the process by which we get our monthly schedules), check to see our flight information, make trip trades, keep current on operations, etc. It is a vital part of our operations, and one that company wants to expand. Increased automation means decreased costs.

Today I have been unable to log into my work account for several hours. It's not a server failure or planned maintenance. Calling the help line just results in a recorded message saying that service is unavailable. No explanation. No estimate of when things might be working again. No "sorry for the inconvenience, please check back later" message.

Problems occur, of course. But this experience doesn't leave me feeling very favorable about implementing new systems when the current ones can't be maintained.

He'll Buy Me a Drink

2006-03-09T11:22:00.000-08:00

I was working the beverage cart on my last trip, and stopped at a row to take orders and pour beverages.

An attractive, well-dressed woman ordered a glass of wine, and said that her husband was sitting behind her and that he'd pay for both of their drinks. I served her the wine, finished up the rest of the row, and moved on to the next one.

I said to her husband that the beautiful woman sitting in front of him had said that he'd buy her a drink. He said of course, and ordered one for himself as well.

Later in the flight as we passed through with the beverage cart again, the woman said once again that her husband would take care of paying for her beverage. When I served the husband again, I said that his wife had another glass of wine.

All of a suddent there was silent. No response at all. There was a strange look on his face. He said very solemnly, "I don't have a wife."

The woman sitting ahead of him heard and turned around. She looked shock, and seemed speechless as well. Turns out that her husband had moved another row back to accommodate a family that was trying to sit together. The person sitting behind her was a stranger.

She was terribly embarrassed that she had told me a stranger would buy her a drink. The stranger, however, was quite willing to do so. Her husband remained oblivious to the whole thing.

Who knows. This may be a new way to meet someone on an airplane.

Technorati Tags : travel, flight+attendants

It Does, It Doesn't

2006-03-09T10:36:00.000-08:00

It does. . . it doesn't. . . it does. . . it doesn't. . . . Oh, who the hell knows any more?!

I'm talking about whether or not personal electronic devices (PDA's, laptop computers, games, cellphones, etc.) interfere with aircraft navigational aids. A recent study by Carnegie Mellon University researches says it does, that is, these items can pose danger to the normal operation of aviation electronics. This conclusion is, apparently, in contrast to the previously held believe that there was a minimal risk involved.

One of the worst offenders -- GSP receivers (global positional systems).

The study further found that cell phone calls are frequently made during critical stages of flight. We define that as under 10,000 feet, which is roughly climb out and final approach. That's why flight attendants tell you not to use your electronic equipment until after a certain point in the flight.

While the study certainly has its critics, the key issue seems to be one that is reiterated often -- follow the directions of your flight attendant.

Via Inflight HQ

Snowflakes are Falling

2006-03-05T12:30:00.000-08:00

I know that it's warming up in most parts of the country, and that we're probably safely past the danger of snow.

Still, I can't help making these snowflakes, off and on, all day long.

Let me know when you make some, Tray.

Your Kids Are a Beep Away

2006-03-05T10:47:00.000-08:00

While walking through the airport after one of my last flights, I had to dodge the running and darting about of several screaming children.

I looked around at the havoc they were creating, wondering -- Where are their parents? I never did see anyone who looked like they claimed any of the children. Given their loud and obnoxious behavior, I could almost understand why parents were hoping that someone would take these kids off of their hands. (I'm kidding, I'm kidding!)

Seriously, though, I don't understand why people think that an airport (or anywhere else, for that matter) is a safe place to let kids roam free. There are way too many ways for them to hurt themselves, someone else, or get lost. I don't mean to sound alarmist, but in a blink of an eye, they could be gone. And in the best case scenario, they're just lost; worst case, abducted.

I was intrigued, then, when I read about the IonKids system (via The Lobby, the new blog from Starwood Hotels). It consists of a wristband, that looks like a watch, for the child and a base unit for the parent. The two units link to one another, and if the child gets too far away, a beep not only alerts the parent, but locates the child as well. Pricing for one wristband and one base unit starts around $300.

While I generally think that it's just a better idea to interact with, and be aware of what your kids are doing, I do know that kids are resourceful and can get away from you in increasingly clever ways. This might just be a good back up.

The Missing Bag

2006-03-03T16:19:00.000-08:00

Many statitistic are tracked about airline travel, and one of the more closely watched are the lost luggage numbers. A couple weeks ago, USA Today reported that 2004 was a banner year for lost bags, with the airlines losing an average of 10,000 bags a day.

While there are lots of reasons that bags go astray, at sometime or another all airlines occasionally lose, or misplace, a bag. It seems, however, that some airlines do it just a little more often than others. US Airways had the highest lost rate, and Hawaiian Airlines the best, in calculations based on lost bags per person transported.

As I browsed the list to see where my airline landed, I started thinking about the last time that I had lost a bag. That's when I realized that with all the thousands and thousands of miles that I've logged I have never had a bag go missing. In talking with other people, no one that I talked with had had a lost bag either.

So, I figured it's time for another poll: Have you personally had a bag lost by an airline?

Via Today in the Sky

Shopping List

2006-02-28T18:41:00.000-08:00

When you travel a lot, you learn the things that you need to pack in order to make your time on the road more enjoyable, or at the very least, less painful.

I recently purchased two items that I cannot imagine how I traveled without them.

The first, is a power strip. It seems that there are never enough outlets in the hotel room. The existing plug ins are either so inconveniently located as to be inaccessible, or they are filled to capacity with the alarm clock, television, lamps, etc. I need room to plug in my laptop, cell phone, iPod, and occasionally other items. This simple, and inexpensive purchase, has already made my life much easier. I wish that I could take credit for thinking of it, but that goes to Shel at Road Weary.

My second purchase was travel-size wireless router, another relatively inexpensive purchase. There are still a few hotels who only offer a wired access, and this router now gives me maximum flexibility to work in bed, across the room, or on the lanai. Use caution, however, as you may also be routing that wi-fi access to nearby guests. Credit for this purchase goes to Flyer Talk.

Do you know of something else that I need to put on my shopping list?

Seen Onboard

2006-02-28T13:23:00.000-08:00

Many apologies for the erratic posting schedule. I'm been doing massive amounts of flying, internet connections haven't always been readily or conveniently available, and when I've finally gotten home, I've been exhausted.

I've got lots of good stories to share, though, and I'll be getting to them in the next few days.

For now, here's a t-shirt I saw onboard today:

I hear voices. . .

. . . and they don't like you very much.

Rerun: Beef or Chicken?

2006-02-26T14:43:00.000-08:00

Occasionally when I’m waiting in the boarding area to get on a plane, a passenger will approach and ask if there’s a meal on the flight or if they should get something to eat at the airport.

I’ve never really understood this question.Very few airlines offer food on flights any more.

If you happen to be on one that does serve food, you may have noticed that both the quality and quantity has been reduced. Breakfast may now be a muffin and juice. Dinner, a sandwich. And that’s if you’re on a meal service flight. Most of the time it’s just a beverage and peanuts.

I always try to plan ahead by eating just before heading to the airport or by bringing something with me. The best is when I can bring something to eat from home -- those yummy leftovers from the previous night. Alternatively, most hotels will have a café or coffee shop that can prepare you a sandwich, salad, or simple entrée to go. Ditto for most restaurants. I let them know it’s for travel, and most times they are very helpful in packing it up so that it survives the transit to the airport.

If that’s not an option, there are new services cropping up that will provide you with a meal and deliver it to your office or directly to the airport. I haven’t personally tried out any of these services, but I’m starting to see of lot their food on the plane. A quick Google search should help you find out what’s offered in your area.

If all else fails, get something to eat at the airport. While the choices are limited, most times you can find a sandwich or salad, or a fast food chain.One thing to keep in mind when bringing on food, is the odors that the food will cause around you. While you certainly have the right to whatever you choose, a little thoughtfulness will have your seatmate drooling over your meal rather than holding his nose.

Bon appetit!

I am New York

2006-02-25T09:35:00.000-08:00

I've visited lots of cities when traveling, whether it's for business or pleasure, so this is the perfect quiz.

The answer is spot on, too. Leave a comment and let me know which city you are.

You Are New York

Cosmopolitan and sophisticated, you enjoy the newest in food, art, and culture.
You also appreciate a good amount of grit - and very little shocks you.
You're competitive, driven, and very likely to succeed.

Famous people from New York: Sarah Michelle Gellar, Tupac Shakur, Woody Allen

What American City Are You?

Love Story Commercial

2006-02-22T12:25:00.000-08:00

I've always loved the Virgin Atlantic Airways "Love Story" commercial. It's witty, plays on a number of stereotypes in a fun way, and perhaps, most importantly, it makes me smile.

Apparently I'm not the only one who has enjoyed it. Here's news that the commercial has been recognized as the top international television commercial worldwide in a survey conductions by U.K. publication, Campaign Magazine.

Previously awards include: Cannes Lions, Clios, One Show and Loeries Grand Prix.

Watch the commercial and decide for yourself.

Via The Airline Hub.

Technorati Tags : travel, airlines

Poll Results: Passengers of Size

2006-02-22T09:47:00.000-08:00

The lawsuit against Southwest Airlines for their Passenger of Size policy prompted this poll.

I actually expected more disparity in opinions about this matter, so I was a little surprised at the results:

Buy another seat was the overwhelming choice: 93%

Technorati Tags : travel, aviation, flight+attendant

Eavesdrop on ATC

2006-02-22T08:25:00.000-08:00

Darn you, Tray! As if I don't have ways too goof off, you have to direct me to one more.

Listen in to live ATC (Air Traffic Control) communication at Live ATC. There are seven locations (from around the world) to choose from.

Caution, however, it may be habit forming!

Technorati Tags : travel, aviation, flight+attendant

Too Much Information

2006-02-21T13:52:00.000-08:00

Sitting on the jump seat with someone for a few days can bring about a false sense of intimacy.

Just because you occupy a close workspace, and have a shared responsibility for one another's life in the event of an emergency, doesn't mean that you are confidants, and maybe not even friends.

So why is it, then, that a complete stranger will start confiding personal and very confidential information about their life while sitting on the jump seat next to you?!

Over the past few days I've learned a great deal about my co-working: About her health issues, the birth of her child, the breakup of her marriage, her new found sexual freedom, her new boyfriend's fantasies, her sister's credit problems, and a whole lot more than I want to mention here.

Before this trip, I had never seen this woman before.

Why does this happen? What prompts someone to spill their guts like this? Why do people on an airplane need to share Too Much Information?

Technorati Tags : flight+attendants, travel

Comida Cubana, Por Favor

2006-02-18T08:26:00.000-08:00

If you live in, or are familiar with Miami, maybe you can help me out.

Some friends will be traveling to Miami for an upcoming conference and want recommendations on where to go for Cuban food. I think they will be staying in the greater South Beach area, and they will be relying on public transportation or a taxi for transportation.

Email me with your suggestions.

THANKS!

Passenger Chatter

2006-02-17T16:13:00.000-08:00

I had a passenger onboard today who came to the galley and wanted to chat. About nothing. Endlessly.

Here's how I wanted to respond.

Can anyone relate?